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Patient guides

Visiting a new clinic, or returning after a long break? Your first appointment is an opportunity to discuss what brings you in, examine your mouth and consider the next steps. You do not need to know in advance which treatment you need.

We start with what matters to you

Tell us about pain, sensitivity, bleeding gums or any changes you have noticed. A difficult previous experience, trouble chewing or a question about your smile are also part of the conversation. You do not need a diagnosis; describing the concern in your own words is enough.

We will also ask about your general health and any medication you take. This helps us plan appropriate care. If you have previous dental records or X-rays, bring them along so the team can assess whether they are useful.

What does the examination include?

The dentist examines your teeth, gums and oral tissues. Depending on your symptoms and the findings, imaging or further tests may be needed. There is no single set of X-rays that suits everyone. We explain what is recommended and why.

Afterwards, we discuss the findings and the available options. You may need monitoring or routine care, or a more extensive treatment plan. It helps to understand what is urgent, what can be planned later, and the benefits and limitations of each option.

What if I feel anxious?

Let us know when you request your appointment. You can ask for a first visit consisting of a conversation and examination only. We can agree on a stop signal, explain each step and take breaks. Read more about care for dental anxiety.

A few things to prepare

  • A list of medication and relevant medical information, including known allergies.
  • Previous dental records and X-rays, if available.
  • Two or three questions you would like answered.

Before arranging further treatment, ask about the estimated number of visits, costs, alternatives and recovery. This makes it easier to choose a plan that fits your needs and schedule.

Ready for an introductory visit?
Leave your details to arrange an appointment

Further reading

NHS: what happens at a dental visit
NHS: dental check-ups

This article provides general information and does not replace an examination or individual advice. Options, treatment time and results depend on your oral and general health.